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Firewall Support Advanced Services
₹30,000.00
In stock
Product Details
Firewall Support Advanced Services:
1. Firewall support services for 365 Days.
2. Includes Installation and one year support of the initial setup.
3. Onsite Support: Limited to Bengaluru & Chennai.
4. Remote Support : Via Telephone, Email and Chat.
5. Remote Firewall Monitoring.
6. Remote Firewall Software Upgrades
Services Included:
Advanced Security & Threat Protection:
- Intrusion Detection/Prevention Systems (Snort/Suricata) setup and tuning.
- Web filtering & content blocking using tools like Squid proxy.
- Advanced firewall rules & ACLs for specialized security requirements.
- Geo-blocking & country-based filtering configurations.
Enhanced Network Features:
- Advanced VPN configurations, including policy-based routing and multi-subnet site-to-site tunnels.
- IPSec VTI routing for dynamic routing over VPNs.
- Link Aggregation (LACP) for high availability setups.
Comprehensive Logging & Monitoring:
- Integration with external Syslog servers for centralized logging.
- Quality of Service (QoS) optimization for critical applications.
- NetFlow/SFlow configuration for detailed traffic analysis.
- Packet capture & forensic analysis for in-depth troubleshooting.
Redundancy & Backup Solutions:
- High Availability (HA) configurations using CARP.
- Automated firewall backup setups.
Custom Integrations:
- External authentication integration with FreeRADIUS, LDAP, or Active Directory.
- Advanced captive portal setups with external authentication methods.
- Reverse proxy configurations using tools like Squid or HAProxy.
Support Offerings Table
| Feature | Essential Support | Advanced Support |
|---|---|---|
| Firewall & VPN | ✔ Basic VPN (IPSec, OpenVPN, L2TP/PPTP) | ✔ Advanced VPN (Multi-subnet, VTI Routing, Policy-based) |
| Port Forwarding & NAT | ✔ Basic setup | ✔Advanced configurations |
| Failover & Load Balancing | ✔ Basic Multi-WAN | ✔Optimized Multi-WAN |
| VLAN Configuration | ✔Standard VLAN setup | ✔Advanced VLAN segmentation |
| DHCP & Static IP | ✔ Configuration | ✔Advanced DHCP options |
| Firewall Rules & ACLs | ✔ Basic rules | ✔Advanced security rules |
| Captive Portal | ✔Without external authentication | ✔ With RADIUS, LDAP integration |
| Traffic Shaping | ✔ Included | ✔Advanced QoS settings |
| Bandwidth Monitoring | ✔ Basic | ✔Detailed NetFlow/SFlow analysis |
| Firmware Updates | ✔Assistance provided | ✔Full managed updates |
| Logging & Monitoring | ✔ Basic logs | ✔External syslog integration |
| IDS/IPS (Snort/Suricata) | ❌ | ✔Configured & Tuned |
| Web Filtering (Squid Proxy) | ❌ | ✔Configured & Tuned |
| Geo-Blocking & Filtering | ❌ | ✔Enabled & Tuned |
| High Availability (CARP) | ❌ | ✔Fully configured |
| Backup Solutions | ❌ | ✔Automated Backup Setup |
| Reverse Proxy (HAProxy/Squid) | ❌ | ✔ Configured |
| Adam:ONE DNS Filtering | ❌ | ❌ |
| Zenarmor DPI Security | ❌ | ❌ |
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